Terms and Conditions
References in these terms and conditions to "we", "our" and "us" are references to N M Watson, Apt 2559, Chynoweth House, Trevissome Park, Truro. TR4 8UN. U.K. References to "you" and "customer" are references the purchaser of goods from us and users of this website. References to "contract" refer to the legally binding contract of sale between you and us. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use, or make purchases from this website. Your continued use of this website confirms your acceptance of these terms.
The contract of sale will commence on receipt of full payment. We reserve the right to cancel the contract of sale at any time and for any reason. The contract shall cease to be binding once payment is refunded. We are currently unable to accept payment over the phone. Orders can only be accepted via the website checkout.
Delivery of goods:
We are unable to deliver goods to an alternative delivery address to that provided at checkout. Any such request to change or alter the delivery address will result in the contract of sale being cancelled and any payments refunded. If after sending payment you need to change the delivery address you must create a separate order for the goods required. This may cause a delay in the dispatch time quoted at time of sale. The latest dispatch information is displayed at the head of the page, however, this is no more than an estimation and no guarantees are made on the dispatch schedule. Orders dispatched by the courier service are only delivered on working days. Guaranteed delivery services are guaranteed by the courier only. Any scheduled delivery services quoted on this website are estimations only. We do not guarantee a delivery date as this is beyond our control. Depending on service availability we reserve the right to use an alternative courier service of similar priority to that advertised at time of sale. We shall have no liability to refund any money to you for using an alternative courier service. Where an alternative courier service is used the customer is not entitled to consider this as breach of contract. We shall have no liability to pay any money to you by way of compensation for any financial loss caused by late dispatch or late delivery of goods. The customer is not entitled to consider late dispatch or late delivery of goods as breach of contract. Our liability to you shall not, in any event, include losses related to any business of yours, such as loss of profits or business interruption, neither will we be responsible to you for any other loss which is not a foreseeable consequence of us being in breach of these terms and conditions or our legal duties.
The term for cancelling the contract of sale and returning goods is 14 calendar days. Notification of the cancellation should be sent by email. Customers should quote the name, email address and delivery address used when placing the order and also the invoice number. The customer will then be issued a returns reference number by email which should be enclosed with any items to be returned. When a customer exercises their right to cancel the contract, the goods must be returned to us at the customers expense, unless the goods received were not as described or not fit for purpose. It is the customers statutory duty to take reasonable care of the goods while in their possession and to ensure they are returned to us undamaged within 14 days. We strongly advise customers to use a 'signed for' delivery service when returning goods as we accept no responsibility for the loss or damage of goods you return to us, neither shall we have liability to pay any money to you by way of compensation or refund for the loss or damage of goods you return to us. Any refund due will be paid within 30 days. The contract shall cease to be binding once payment has been refunded. These terms are in addition to your statutory rights which remain unaffected.
In no event shall we be held liable for any damage or injury resulting from handling or from contact with products sold on this website.
Use of website:
1.2 The contents of this website are protected under copyright law. You may not print, download or reproduce material from this website without our prior written consent.
1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.
1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.
Visitor provided material:
1.7 When using this website you shall not post or send to or from this website any material that:
(a) for which you have not obtained all necessary legal consents;
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
(c) which is harmful in nature including, and without limitation, computer viruses, trojan horses, corrupted data, or other potentially harmful software or data.
1.8 We will, fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7
Links to and from other websites:
1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.
1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b) you do not misrepresent your relationship with this website; and
(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
1.11 By linking to this website you shall indemnify us for any loss or damage suffered to this website.
1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.
1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.
Exclusion of liability:
1.14 The information provided on this website is intended as a guide only. You use this information at your own risk. We do not accept liability for any loss, damage or personal injury suffered as a result of using this website or the information contained herein.